Returns and Refunds Policy
Due to the perishable nature of our products, we can only accept returns on non-perishable items or damaged goods reported within 14 days of delivery. All returned items must be unopened and in their original packaging to qualify for a full refund.
Return Process
- 1.Contact Our Support Team
Email our customer service team with your order number and photos if the item is damaged or incorrect.
- 2.Secure Your Package
Carefully repackage the gin or accessories in the original shipping box to ensure safe transit back to our warehouse.
- 3.Ship the Item
Affix the provided return shipping label and drop the package off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
