Returns and Refunds Policy

Due to the perishable nature of our products, we can only accept returns on non-perishable items or damaged goods reported within 14 days of delivery. All returned items must be unopened and in their original packaging to qualify for a full refund.

Return Process

  • 1.
    Contact Our Support Team

    Email our customer service team with your order number and photos if the item is damaged or incorrect.

  • 2.
    Secure Your Package

    Carefully repackage the gin or accessories in the original shipping box to ensure safe transit back to our warehouse.

  • 3.
    Ship the Item

    Affix the provided return shipping label and drop the package off at your nearest authorized courier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.